The Lumina Sales blog
Updates, ideas, and practical notes from Lumina Sales on building and selling AI software.
Follow via RSSA voice AI agent costs roughly $0.08 to $0.18 a minute in raw usage on the major platforms, and speech-to-speech models cost several times more. We did the math for a typical local service client and found the minutes are the cheap part.
No US federal rule makes a business announce that its inbound phone agent is an AI. But three other regimes reach your clients, one started applying on August 2, and the state rule most likely to bite rewards disclosing anyway. What an AI agency actually needs to know.
The Census Bureau puts US business AI use at 19.8%, with firms of four or fewer employees under 20% and flat for six months. Meanwhile voice model pricing fell and quality rose. That gap is a distribution problem, and it is the whole reason an AI agency has a market.
OpenAI put GPT-Live-1 into the API on September 10, 2026. It listens and speaks at the same time, and the voice layer costs $0.05 a minute. Here is what that changes for an agency selling AI phone systems to local businesses, and the four things it does not fix.
