8 min read
Vapi or Retell, or a white-label AI platform?
A voice API is cheaper per minute than a white-label platform and costs more of your time. Here are the real numbers from Vapi and Retell, and when each route wins.
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The Lumina Sales blog
Updates, ideas, and practical notes from Lumina Sales on building and selling AI software.
Follow via RSSA voice API is cheaper per minute than a white-label platform and costs more of your time. Here are the real numbers from Vapi and Retell, and when each route wins.
Property managers plan to add doors without adding staff. Here is how to sell them an AI system that triages after-hours maintenance, answers leasing calls and handles rent questions, what to charge per door, and the four reasons this trade is harder to close than the trades.
Write down what is in scope, name one approver, and answer every out-of-scope request with a price and a date. Here is how to apply that to an AI buildout without losing margin or the client.
Towing owners lose the cash call at 2 a.m., not the club job that arrives pre-assigned. Here is how to demo it, price it against tickets, and say what the AI can't do.
Three tiers beat one price, if the math works at each step. Here is how to package a chatbot, a mid tier, and a voice tier, what you keep on each, and who should never see a tier list.
A cleaning company loses a recurring client every time a call goes unanswered. Here is how to show an owner that number, what to charge, and who should skip this trade.
Lumina Sales tracks demo opens, calls and website audits. Here is which of those signals mean something, how to read them together, when to follow up, and where the tracking stops.
Tree companies lose jobs when the owner is forty feet up and the phone goes to voicemail. Here is how to demo, price and honestly scope an AI front desk for a tree service, including the emergency calls it must not handle alone.
If an AI receptionist quotes the wrong price or promises something nobody approved, the business on the phone line takes the blame, and you are next in line. Here is how to split the risk with your client and cut the odds of a wrong answer.
xAI shipped Grok Voice 3.0 at $0.08 a minute. Here is what was announced, what it does to voice line math, and how an agency should test it before touching a live client.
n8n's license lets you build and run workflows for clients on your own instance, but not host it for them or white-label it. Here is what n8n covers, what it leaves out, and when a white-label stack fits.
Movers do not buy an AI receptionist to book jobs on the phone. They buy it to get the survey on the calendar before three competitors do. Here is the qualifying question, the one thing your agent must never do, and what to charge for a trade with a five-month season.
